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Frequently Asked Questions
Quick answers to common questions about contacting us and getting support.
We typically respond to all inquiries within 24 hours during business days. For urgent technical issues, our live chat support offers immediate assistance during business hours.
Yes! For enterprise inquiries or detailed consultations, you can request a scheduled call by selecting “Partnership Opportunities” in the contact form, and we’ll arrange a convenient time.
Yes, our phone support is available Monday through Friday, 9am – 6pm EST. For immediate assistance outside these hours, please use our live chat or submit a support ticket.
Select “Technical Support” in the subject dropdown above, describe your issue in detail, and include any error messages. Our technical team will prioritize your request and respond promptly.
Each course has a dedicated discussion forum and Q&A section. You can also visit our Help Center for comprehensive guides, tutorials, and troubleshooting articles.
While we’re active on social media, for the fastest response to support inquiries, we recommend using this contact form, email, or live chat. Social media is best for general updates and community engagement.